![]() Please remember it can take time for your bank or credit card company to process and post the refund. If approved, you’ll be automatically refunded on your original payment method within 10 business days. We will notify you once we’ve received and inspected your return and let you know if the refund was approved. You’ll also need the receipt or proof of purchase. As mentioned above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. NOTE: Service charges like delivery fees are non-refundableĮuropean Union 14-day cooling off period. Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you receive the wrong item, so we can evaluate the issue and make it right. Items returned to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Please note that returns made without prior contact with our customer service will not be accepted. To start a return, you can contact us at . Shipping labels that do not comply with the requirements listed below will be refused by REVOLVEs warehouse and returned to the vendor at the vendors. If your return is accepted, well send you a return shipping. You’ll also need the receipt or proof of purchase. Please note that returns made without prior contact with our customer service will not be accepted. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. For this reason, the Express Post guarantee for next business day delivery will not apply for Express Post parcels sent using a Parcel Locker.įor urgent deliveries, we recommend posting your parcel by the lodgement cut-off time in a Street Posting Box or at your local Post Office.We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. This means you’ll need to add an extra business day to the estimated delivery time for your parcel. We’ll collect your parcel from the locker before the end of the next business day. ![]() Parcel Locker collection and delivery times: And we’ll know to come and collect your parcel from the locker. In just a few simple steps you will create your FREE UPS return label, packing list and commercial invoice as detailed below. When you close the door, we’ll email you with proof of posting. Head to any Parcel Locker location and follow the touch-screen prompts to return the item using your MyPost account. Otherwise, you can purchase a prepaid label or satchel at a Post Office. If you’re returning something, the retailer may supply a prepaid return label. For mailability restrictions, visit For details on free Package Pickup, visit /pickup. Item (s) must be mailable according to Postal Service standards. Prepare your prepaid parcelĮnsure your parcel has a prepaid label. Return shipment must include an appropriate, postage-paid Postal Service label. ![]() ![]() You can register for your free MyPost account online. ![]() You’ll need a MyPost account to send a parcel using a Parcel Locker. Free 24/7 Parcel Lockers are a quick and convenient option for returning prepaid parcels. ![]()
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